I left something at a Daiso store in Korea. How do I get it back?
Items found in Daiso stores are registered with the Korean police lost-and-found system within a week, according to Daiso's FAQ. Search found items on the police portal (Police Civil Service 24) using the storage location "다이소(store name)", then bring ID to the storage place and give the item's reference number.
What to do now
- Write down the store, the date and a description of the item.
- Search found items on Police Civil Service 24 with the storage place 다이소(store name). It can take up to a week to appear.
- If the store is inside a mall or supermarket, ask the building's customer service desk too.
- If you leave Korea before it turns up, ask your hotel or a Korean-speaking friend to call the store.
Who owns the resolution
The police or the storage place hands over registered items after checking identity.
Evidence to prepare
- Your passport or ID
- The found-item reference number
- A description or photo of the item
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I need practical help with a Daiso Korea issue. The policy question: I left something at a Daiso store in Korea. How do I get it back? Useful context I found: Items found in Daiso stores are registered with the Korean police lost-and-found system within a week, according to Daiso's FAQ. Search found items on the police portal (Police Civil Service 24) using the storage location "다이소(store name)", then bring ID to the storage place and give the item's reference number. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
Daiso's official FAQ (checked October 9, 2026): lost items found in its stores are registered within a week of being found in the lost-and-found section of Police Civil Service 24 (경찰민원24).
Search "found items" by storage place (for example 다이소(명동역점)), area and item name. If you find your item, bring identification to the storage place and give the reference number.
Some Daiso stores inside malls and supermarkets follow that building's own lost-and-found process, so also ask the building's customer service desk.
The police's former LOST112 service was merged into Police Civil Service 24 in January 2026, according to the Seoul city government. The site is in Korean.
If you are leaving Korea soon, call the store directly before the item is registered, or ask your hotel to help call.
- FAQ: Products and stores (Korean) — Asung Daiso
- Police Civil Service 24 (lost and found) — Korean National Police Agency
- LOST112 merged into Police Civil Service 24 (Korean) — Seoul Metropolitan Government
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
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