How much is shipping from OLIVE YOUNG Global, and which countries does it ship to?
Shipping is free on orders over USD 60 (¥3,900 for Japan). Below that, a USD 25 fee is added (¥500 for Japan, USD 5 for Malaysia and Singapore). The country list is in the flag menu on the site; Spain, Brazil and India were among the countries not served when checked.
What to do now
- Set your country with the flag icon before adding items, so the right prices and fees show.
- Check the total after discounts: free shipping counts the amount after discounts and points.
- Review shipping and taxes on the payment screen before you pay.
Who owns the resolution
OLIVE YOUNG Global sets shipping fees and the country list; couriers can change what is available.
Evidence to prepare
- Your account email or user ID
- Screenshots or a confirmation number for the specific order/booking/transaction
- Any messages you already exchanged with support about this
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Olive Young Korea issue. The policy question: How much is shipping from OLIVE YOUNG Global, and which countries does it ship to? Useful context I found: Shipping is free on orders over USD 60 (¥3,900 for Japan). Below that, a USD 25 fee is added (¥500 for Japan, USD 5 for Malaysia and Singapore). The country list is in the flag menu on the site; Spain, Brazil and India were among the countries not served when checked. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
OLIVE YOUNG Global's help center (updated September 10, 2026):
· Free shipping over USD 60 / ¥3,900 (Japan), based on the actual payment: product prices after discounts and points, excluding shipping and taxes.
· Otherwise USD 25 / ¥500 (Japan) is added; Malaysia and Singapore pay USD 5.
· Countries: check the flag icon (PC: top right; mobile: menu, then flag). Shipping can be suspended in some countries (for example Russia and Ukraine), and countries not on the list are not served (for example Spain, Brazil and India). Orders with 5 or more K-pop albums may be sent by DHL.
· Packing takes 1 to 3 business days before shipping. Delivery times by country are on the site's shipping page.
· Payment: PayPal (non-Korean accounts), Apple Pay, Visa, Mastercard, AMEX, JCB, UnionPay, reward points, and Alipay+ in the Philippines, Hong Kong, China, Malaysia and Indonesia.
- How much is the shipping fee? — OLIVE YOUNG Global
- Which countries are eligible for shipping? — OLIVE YOUNG Global
- How long does delivery usually take after placing an order? — OLIVE YOUNG Global
- Available Payment Options on OLIVE YOUNG Global — OLIVE YOUNG Global
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
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AMS explains the rule but cannot access your account, issue a refund or change a platform decision.