Is Olive Young Global the same as Olive Young stores in Korea?
No, they are run separately. OLIVE YOUNG Global ships only outside Korea, its membership benefits cannot be used in Korean stores, and its promotions and products can differ. For a problem with a store purchase, the store or Olive Young's Korean customer center is the direct route.
What to do now
- While in Korea, buy from the stores. After you go home, OLIVE YOUNG Global is the way to reorder.
- For a problem with a store purchase, keep the receipt and contact the store, or send Global a 1:1 inquiry with the receipt and photos.
- Check the Global product page separately: sets and gifts can differ from what you saw in the store.
Who owns the resolution
Korean stores are run by Olive Young in Korea; OLIVE YOUNG Global handles international orders.
Evidence to prepare
- Store receipt (photo is fine)
- Photos of the product and the problem
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Olive Young Korea issue. The policy question: Is Olive Young Global the same as Olive Young stores in Korea? Useful context I found: No, they are run separately. OLIVE YOUNG Global ships only outside Korea, its membership benefits cannot be used in Korean stores, and its promotions and products can differ. For a problem with a store purchase, the store or Olive Young's Korean customer center is the direct route. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
OLIVE YOUNG Global's help center (updated September 10, 2026):
· It only offers international shipping. Delivery to Korea is not available; in Korea, use the Korean online mall or stores.
· Membership benefits from the Global Mall cannot be applied in stores in Korea.
· Events, products and free gifts can differ from the Korean stores and website.
· For a problem with something bought in a Korean store, Global says it cannot answer immediately because the stores are operated separately. You can submit a 1:1 inquiry with the receipt, details and photos and it will check with the relevant department.
· Its customer service answers in English and Japanese only, Monday to Friday 9:00 to 18:00 Korean time, through the 1:1 inquiry or oycs.global@cj.net.
Olive Young's Korean customer center is 1577-4887 (Korean language).
- Can I place an order for delivery to Korea? — OLIVE YOUNG Global
- Can I use the membership benefits from the Global Mall at offline malls in Korea? — OLIVE YOUNG Global
- There is an issue with a product I purchased from an OLIVE YOUNG offline store in Korea. — OLIVE YOUNG Global
- Customer Service Hours — OLIVE YOUNG Global
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
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