Why is the same product a different price at another Olive Young store?
Olive Young says prices can differ by store because of local competition and new store openings, promotions that run only online or only in stores, and discounts tied to partner payment methods. OLIVE YOUNG Global runs its own promotions too.
What to do now
- Check whether a discount needs a specific card or payment app before you reach the register.
- If a sale starts within 15 days of your purchase, bring the receipt, the card and all the items unopened to ask for the sale price.
Who owns the resolution
Olive Young sets prices and promotions by area and channel.
Evidence to prepare
- Your account email or user ID
- Screenshots or a confirmation number for the specific order/booking/transaction
- Any messages you already exchanged with support about this
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Olive Young Korea issue. The policy question: Why is the same product a different price at another Olive Young store? Useful context I found: Olive Young says prices can differ by store because of local competition and new store openings, promotions that run only online or only in stores, and discounts tied to partner payment methods. OLIVE YOUNG Global runs its own promotions too. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
Olive Young's official store FAQ (checked October 9, 2026) gives three reasons some stores charge different prices: the character of each store's area (competition, openings), promotions that differ between the online mall and stores, and partner payment methods.
OLIVE YOUNG Global says it operates separately from the stores and website in Korea and handles international shipping only, so event conditions, products and free gifts can differ depending on what can be shipped abroad, manufacturer contracts and local conditions.
If a promotion starts after you bought something, the store FAQ says you can bring the receipt and the original payment card within 15 days to change the payment, and to get the promotional price you must bring all of the items, unopened.
- Olive Young FAQ: Stores (Korean) — CJ Olive Young
- The events and products sold at OLIVE YOUNG Korea’s offline stores, the OLIVE YOUNG Korea website, and OLIVE YOUNG Global differ. — OLIVE YOUNG Global
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
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AMS explains the rule but cannot access your account, issue a refund or change a platform decision.