Dating Apps (Tinder / Match Group) Help Center

Is there any basis to the claim that apps like Tinder/Hinge deliberately withhold matches?

In February 2024, Match Group (Tinder and Hinge's parent company) was sued in the US for allegedly designing game-like, addictive features to trap users in a "perpetual payment loop."

Didn't Tinder's own founders sue the company too — is that related?

Yes, but it's a separate dispute — in 2017 Match Group/IAC allegedly deliberately undervalued Tinder to shortchange founders by up to $2 billion in a case that settled for $441 million in 2021; this was about company valuation, not the matching algorithm.

Does paying for Boost or Super Like actually raise my match rate?

Boost/Super Like are purchases of visibility priority — "shown more, shown more prominently" — not a guarantee of the other person's interest. Worth knowing that distinction.

I accidentally subscribed to Tinder Gold/Platinum — can I get a refund?

Most in-app purchases are non-refundable by default, but you can request one within 14 days of the charge — even if you already used the features.

How do I tell if someone I matched with is running a romance scam?

Reported romance-scam losses in Korea hit ₩136 billion in 2025 — more than double 2024's ₩67.5 billion — and the scam typically runs start to finish in about 8 days.