Is the surge on delivery-app fees during rain the same mechanism?
Yes — but delivery-fee dynamics are already covered in depth on this page's "Delivery Apps" tab (Korean version); this tab focuses on ride-hailing.
What to do now
- Yes — but delivery-fee dynamics are already covered in depth on this page's "Delivery Apps" tab (Korean version); this tab focuses on ride-hailing.
Who owns the resolution
Dynamic / Surge Pricing (Uber & KakaoT)'s own support/policy team decides this -- AMS explains the policy but has no account access and cannot make this decision for you.
Evidence to prepare
- Your account email or user ID
- Screenshots or a confirmation number for the specific order/booking/transaction
- Any messages you already exchanged with support about this
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Dynamic / Surge Pricing (Uber & KakaoT) issue. The policy question: Is the surge on delivery-app fees during rain the same mechanism? Useful context I found: Yes — but delivery-fee dynamics are already covered in depth on this page's "Delivery Apps" tab (Korean version); this tab focuses on ride-hailing. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
Rain/peak-time delivery fee surges on apps like Baemin and Coupang Eats reflect the same supply-demand mismatch (fewer available riders, more orders) applied in real time, and the underlying mechanism matches Uber/KakaoT surge pricing. The specific fee calculation, merchant cost-sharing, and recent controversies are covered separately elsewhere on this site to avoid duplication.
Need to act on your account?
AMS explains the rule but cannot access your account, issue a refund or change a platform decision.