Can I earn points at Musinsa stores in Korea with the MUSINSA GLOBAL app?
Yes. Show the barcode in My Account in the MUSINSA GLOBAL app at checkout and 20% of the purchase is credited as points, up to 10,000 points. The points last 3 months and can only be used for online orders on MUSINSA GLOBAL.
What to do now
- Install the MUSINSA GLOBAL app and sign up before you visit the store.
- Open My Account and show the barcode to staff before paying.
- Use the points within 3 months on a MUSINSA GLOBAL online order.
Who owns the resolution
MUSINSA GLOBAL sets the point rate, cap and validity.
Evidence to prepare
- Your account email or user ID
- Screenshots or a confirmation number for the specific order/booking/transaction
- Any messages you already exchanged with support about this
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Musinsa issue. The policy question: Can I earn points at Musinsa stores in Korea with the MUSINSA GLOBAL app? Useful context I found: Yes. Show the barcode in My Account in the MUSINSA GLOBAL app at checkout and 20% of the purchase is credited as points, up to 10,000 points. The points last 3 months and can only be used for online orders on MUSINSA GLOBAL. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
MUSINSA GLOBAL's help center (updated September 12, 2025):
· The barcode in My Account in the MUSINSA GLOBAL app earns online points from purchases at Musinsa stores in South Korea.
· 20% of the purchase is credited as points, up to 10,000P.
· Points are valid for 3 months.
· The barcode must be shown at checkout; points cannot be added afterwards.
· If you return an item, the matching points are cancelled.
· Earned points appear under My Points > Offline Purchase - {store name}.
· Points can only be used for online purchases through MUSINSA GLOBAL.
Musinsa Money (the Korean prepaid balance) cannot be used in stores, according to Musinsa's Korean FAQ.
- What is the barcode in My Account? — MUSINSA GLOBAL
- Musinsa FAQ (Korean) — Musinsa
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
Need to act on your account?
AMS explains the rule but cannot access your account, issue a refund or change a platform decision.