Can tourists get a tax refund at Musinsa stores in Seoul?
At some stores, yes. Musinsa Store Seongsu has an immediate tax refund machine for overseas customers (reported 2024), and Musinsa Kicks offers an immediate tax refund on purchases over ₩15,000 (reported August 2026). Musinsa does not publish a full list, so ask before paying.
What to do now
- Bring your physical passport and ask before paying whether that store offers the immediate refund.
- If you have the MUSINSA GLOBAL app, show the barcode in My Account at the register first. Points cannot be added afterwards.
- Pay in one transaction of ₩15,000 or more.
Whether that store offers it, whether one payment reaches ₩15,000, and whether you are an eligible visitor.
Who owns the resolution
Korea's tax refund rules set eligibility and limits. Each store decides whether to offer the immediate refund.
Evidence to prepare
- Passport (original)
- Receipt or tax refund receipt
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I need practical help with a Musinsa issue. The policy question: Can tourists get a tax refund at Musinsa stores in Seoul? Useful context I found: At some stores, yes. Musinsa Store Seongsu has an immediate tax refund machine for overseas customers (reported 2024), and Musinsa Kicks offers an immediate tax refund on purchases over ₩15,000 (reported August 2026). Musinsa does not publish a full list, so ask before paying. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
What is on record:
· Musinsa Store Seongsu @ Daelim Changgo: a company official said an immediate tax refund machine is available for overseas customers (Korea JoongAng Daily, September 12, 2024).
· Musinsa Kicks: offers an immediate tax refund on purchases over ₩15,000, plus a discount for Air China and Shenzhen Airlines passengers. The three-floor store opened in January 2026 and passed one million visitors in early August; foreign customers' share of its transactions rose from the 40% range in January to 70% in July (Korea JoongAng Daily, August 28, 2026).
Korea's rules (VisitKorea guide, October 20, 2025): visitors staying up to 6 months may qualify, but a short stay alone does not establish eligibility. VisitKorea also sets non-resident and no-Korean-income conditions, so check its eligibility rules before requesting a refund; an immediate refund at the register applies to each payment from ₩15,000 to under ₩1,000,000, up to ₩5,000,000 for the trip; the goods must leave Korea within 3 months, and items opened or used before departure do not qualify.
- E-commerce platform Musinsa to open store in trendy Seongsu-dong neighborhood (Sep 12, 2024) — Korea JoongAng Daily
- K-kicks: Foreign tourists flock to Seoul shoe stores for deals and rare releases (Aug 28, 2026) — Korea JoongAng Daily
- Comprehensive Tax Refund Guide (Oct 20, 2025) — Korea Tourism Organization (VisitKorea)
Last verified against the sources above on 2026-10-09. Policy and deadlines can change -- use the official support link below for the current rule.
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