When are Kurly points paid out, and how long can I use them?
Membership-earned points are paid on D+2 after each monthly membership period ends. Review points are paid within D+1 after the review is posted. Points must be used within 6 months of payout and cannot be converted to cash.
What to do now
- Check which type of points you have (membership, review or event).
- Check the points history and expiry date under My Page.
- Use the points within 6 months of payout.
Payout timing depends on the type of point. Membership-earned points are paid only for delivered purchases. Review points are paid only once per product per month.
Who owns the resolution
Earning rules and payout timing are set by the policies Kurly announces. If the purchase that earned points is cancelled, Kurly may restrict or reclaim the points (user terms Article 12(7)).
Evidence to prepare
- Screenshot of the points history under My Page
- Review date and product name
Turn this answer into a question about your case
Give another AI the facts it needs—not just “what should I do?”
I need practical help with a Kurly issue. The policy question: When are Kurly points paid out, and how long can I use them? Useful context I found: Membership-earned points are paid on D+2 after each monthly membership period ends. Review points are paid within D+1 after the review is posted. Points must be used within 6 months of payout and cannot be converted to cash. My specific situation: [Describe what happened, including dates and messages shown] The outcome I want: [Refund, verification, appeal, account recovery, explanation, etc.] Important constraints: [Country, deadline, booking/account status, documents already submitted, budget, or other limits] Please: 1. Identify any missing facts you need before reaching a conclusion. 2. Separate platform policy, local law, and your own inference. 3. Give me the safest next steps in priority order. 4. Use current official sources where possible and flag anything that may have changed. 5. Draft a concise message I can paste to customer support. 6. Do not invent account access, guarantees, refund rights, or legal conclusions.
Why this policy exists
Kurly's official FAQ (post 215) and user terms Article 12:
· Membership-earned points: paid on D+2 after the monthly membership period ends. The rate depends on the monthly payment amount. Paid only for purchases that were delivered.
· Review points: paid within D+1 after the review. Only one review per product (per selected option) earns points each month.
· Event points: paid on the schedule announced for each event.
Usage: use within 6 months of payout, earliest expiry first. Points cannot be refunded in cash, transferred or converted to cash (user terms Article 12(3)-(4)).
- Kurly FAQ (Korean) — Kurly
- Kurly user terms (Korean) — Kurly
Last verified against the sources above on 2026-10-11. Policy and deadlines can change -- use the official support link below for the current rule.
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